Reference

Your Privacy Policy at skyexch247

Our privacy policy explains what we collect from your account, why we keep it, and how you can ask for updates or deletion where local law allows.

Data useCookiesAccess requestsLocal law
skyexch247 Your Privacy Policy at skyexch247
HELP CHANNELS

Where to send privacy requests

If you want a copy, a correction, or a deletion request, use the contact route linked to your account and write from the email or mobile…

Account email Write from the email linked to your account and include the mobile number you…
In-account form Use the form inside your account if you want a correction, a copy of…
Support chat If you cannot access email, send the same request through chat and mention that…
DATA HANDLING

How we handle your records

We keep privacy handling narrow. Only the details needed to run the account, verify actions, and answer your requests stay in active use.

Data collected

We collect the details you enter, the login records tied to your device, and the transaction entries linked to your wallet activity. We use them to run the account and keep the record complete.

Cookies and sessions

Cookies help us remember your language choice, your session state, and whether the browser has already been checked. You can clear cookies in your browser, but some pages may ask you to sign in again.

Account security

We compare logins, device type, and location patterns to spot access that does not fit your usual use. If something looks unusual, we may pause the session and ask you to verify the account.

Retention periods

We keep records for as long as needed to run the account, settle disputes, meet legal duties, and prevent misuse. When a record is no longer needed, we remove or archive it under our retention rules.

Changes to details

If your phone number, email, or address changes, send a request from the account holder contact route. We may ask for a fresh check before updating anything that affects identity or access.

Who can help

Our support team can route privacy requests to the right desk, explain what record we need, and tell you whether any request can be handled under local law. Use the contact route shown in your account.

Common privacy policy questions

These answers cover the main points you usually ask before sending a privacy request. They explain what we keep, how cookies work, how long records stay with us, who can see them, and how to ask for access or correction. If an answer depends on your region, we say so clearly and point you to the next step that local law allows.

We keep the details you enter, login records, device data, and account activity tied to your profile. We only use them to run the account, verify requests, and keep a clear record of actions.

Cookies let us remember your session, language choice, and device checks so you do not repeat the same steps on every page. They also help us detect unusual sign-in behaviour.

Send a request through the contact route in your account and include the email or mobile number on file. We may ask for a fresh check before sharing a copy or updating any detail.

We keep records for the period needed to run the account, settle disputes, meet legal duties, and block misuse. After that, we remove or archive them under our retention rules.

Only the people and service partners who need the data to run the account, process requests, or meet legal duties can see it. They must follow this policy and our handling rules.

Yes. Access and use depend on local law and are available only where local law permits. If a request cannot be handled in your area, we will explain the reason and the allowed next step.